McLane’s investment in innovative solutions for retailers.
We understand the crucial role technology plays in driving organizational excellence. That’s why we’ve invested heavily in developing cutting-edge solutions that empower our customers to stay ahead of the competition. Our team of technology experts work tirelessly to develop innovative solutions, improve existing technology, and troubleshoot customer issues. From our hardware and software offerings that save retailers time and money, to our innovative supply chain and ecommerce capabilities, backed by our reliable customer service and infrastructure, McLane has the technology tools that drive retailers forward.
We are dedicated to providing our customers with the most innovative technology available, and we are constantly looking for new ways to challenge ourselves and stay ahead of the curve. With exciting developments and a bright future ahead, McLane is committed to being a trusted technology partner for growth.
Efficiency-Boosting Hardware and Software Solutions
We understand the importance of saving our customers time and money. That’s why we’ve developed a suite of hardware and software solutions that are designed to streamline operations and improve efficiency. Our omni-channel ordering suite, which includes EDI, web, and iOS mobile technologies, allows customers to place orders in the way that’s most convenient for them. Our mobile delivery tracker application, which uses geolocation data, aids our drivers to always be at the right location, and provides customers with real-time visibility into the entire order life cycle. This data can also be sent electronically to our customers’ operating systems and dashboards.
Our automated inventory management system automatically orders products in the quantity set by the customer, preventing out-of-stocks and maximizing profits.
We leverage AI and machine learning through Azure Databricks to improve internal operational efficiency and add value to our customers through improved services and applications. We invest in modern analytics tools like Tableau and Alteryx to develop world-class dashboards that provide complete end-to-end visibility into key performance metrics, which can be shared with our customers.
24/7/365 Superior Service and Connectivity
Providing superior service is at the core of what we do. To promote smooth and secure operations, we have implemented advanced analytics and automated alerting through Splunk, and operate a Network Operations Center that is managed by our operations teammates 24/7. Our field technicians are equipped with state-of-the-art technology like Microsoft Hololens, enabling them to troubleshoot servers, conveyors, and robotics in person, saving valuable time. Additionally, our network engineers connect all of our facilities and provide them with the right bandwidth and automated backup capabilities. With a dedicated help desk available 24/7/365, our customers can always count on us for assistance.
Become a McLane Customer
Unleash the full potential of your business with McLane. Contact us today to discover how we can revolutionize your operations and exceed your expectations.